Note: The job is a remote job and is open to candidates in USA. Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals and a statewide health plan. The Executive Director of Transformation Operations & Strategy serves as a central execution leader responsible for performance management and alignment across strategic initiatives within the healthcare system.
Responsibilities
- Own and manage the weekly Transformation Office cadence, including agenda design, performance tracking, issue escalation, and follow-through across all active workstreams
- Establish and maintain standardized governance structures, reporting frameworks, and performance metrics to ensure alignment to enterprise transformation goals
- Ensure accountability across workstreams by monitoring milestones, dependencies, risks, and outcomes
- Lead onboarding, alignment, and ongoing enablement of: Workstream leaders, Initiative Owners (IOs), Transformation Office team members
- Define expectations, operating rhythms, and performance standards for all transformation participants
- Provide coaching and operational guidance to ensure leaders are equipped to drive results within the transformation framework
- Drive enterprise-wide performance management practices tied to transformation initiatives, including KPI definition, tracking, and reporting
- Identify execution risks and intervene to remove barriers to performance
- Partner with Finance, Strategy, and Operations to align transformation initiatives with financial impact, cost optimization, and strategic priorities
- Support the implementation and monitoring of high-impact strategic initiatives requiring complex coordination and cross-functional execution
- Ensure alignment between transformation efforts and broader organizational priorities including growth, operational efficiency, and care delivery optimization
- Drive consistency in planning artifacts (e.g., business cases, SBARs, dashboards) to improve decision-making quality
- Lead or support highly confidential, executive-sponsored initiatives, requiring discretion, judgment, and cross-functional influence
- Operate as a trusted extension of executive leadership, managing sensitive information and complex stakeholder dynamics
- Partner with communications and leadership teams to ensure clear, consistent cascading of transformation priorities and progress across the organization
- Enable adoption of transformation initiatives through structured communication, stakeholder engagement, and change reinforcement strategies
- Identify and implement opportunities to improve transformation effectiveness, including: Governance models, Decision-making processes, Cross-functional coordination
- Drive standardization and scalability of transformation practices across the enterprise
Skills
- Master's degree in Healthcare Administration, Business Administration, or a related field (or equivalent experience)
- 7–10+ years of progressive experience in healthcare strategy, operations, consulting, or transformation leadership
- Demonstrated experience supporting enterprise-wide initiatives and executive leadership teams
- Proven ability to manage complex, cross-functional programs in a matrixed healthcare environment
- Experience with performance management, KPI development, and operational execution tracking
Benefits
- Competitive salaries
- Full medical, dental and vision insurance
- Flexible spending accounts (FSAs)
- Free wellness programs
- Paid time off (PTO)
- Retirement plans, including matching employer contributions
- Continuing education and career development opportunities
- Life insurance and short/long term disability programs
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