Note: The job is a remote job and is open to candidates in USA. Vida Health is a virtual, personalized obesity care provider focused on improving health outcomes through evidence-based treatment. They are seeking a Growth Operations Program Manager to oversee the operational coordination of multiple initiatives while ensuring alignment with strategic growth efforts.
Responsibilities
- Own and maintain the integrated program plan across multiple major initiatives, tracking work-streams, milestones, owners, dependencies, and status tracking across a dozen-plus functional teams
- Connect strategic growth initiatives with operational reality, ensuring downstream product, billing, and communication changes align with marketing and user-acquisition goals
- Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams
- Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs. Run weekly rollout operations meetings
- Drive key readiness items to completion, including clinical programs/protocols, client billing/invoicing, member communications, outcomes measurement, and service model cost structures
- Identify, surface, and escalate cross-functional bottlenecks early. Maintain a running "blocked list" for executive review and know when to leverage executive sponsorship to unblock items
- Additional responsibilities as assigned
Skills
- Bachelor's degree with a concentration in Business or Communications
- 5+ years of program/project management, operations, or implementation experience. Must have a proven track record in a growth-stage startup environment (Series B–D) and at least one engagement involving a complex, multi-workstream organizational transformation
- Direct experience in healthcare, health tech, or digital health is required. You must understand regulatory, clinical, and payer dynamics (including HIPAA compliance) well enough to ask the right questions
- Hands-on experience with product rollouts or product-led transformations—you know what it takes to move from 'product is building it' to 'the organization is operating it.'
- Proficiency with project management and collaboration suites (e.g., Asana, Jira, Smartsheet, Google Workspace). Experience leveraging AI tools (e.g., Gemini, Claude) to accelerate operational workflows is a plus
- Exceptional organizational and communication skills. Ability to distill complex, multi-thread operational statuses into crisp executive updates. You maintain a calm, collected presence and earn trust through reliability, not formal authority per se
- Experience in a dedicated product operations or growth operations role at a scaling company
- Exposure to structured change management frameworks (e.g., Prosci, ADKAR)
- Familiarity with GLP-1 and chronic condition management care delivery models
Company Overview