Note: The job is a remote job and is open to candidates in USA. Syllo is a software company in the legal space that offers an AI-powered litigation workspace. They are seeking an Instructional Design Lead to own the architecture of Syllo Academy, manage the LMS, and produce multimedia training assets while ensuring high-quality curriculum design standards are met.
Responsibilities
- Architect and continuously improve Syllo Academy — defining the structure, navigation, and learner experience for all client-facing and internal training content
- Administer the LMS, including user management, content organization, course publishing, reporting configuration, and integration with other Syllo systems
- Establish and maintain curriculum design standards for the training department, including templates, style guides, and quality review checklists that govern content output
- Produce video and multimedia training assets — screen recordings, narrated walkthroughs, interactive exercises, and knowledge checks — working from scripts and outlines provided by subject matter experts
- Develop, maintain, and score certification exams that validate user proficiency on Syllo's platform
- Own learning analytics: configure dashboards, generate reports on completion, assessment performance, and engagement, and surface insights to the training team and client-facing stakeholders
- Manage the production pipeline for new training content as Syllo ships product releases, coordinating with the training team subject matter experts to keep content current
- Identify opportunities to improve the learner experience through A/B testing, feedback loops, and analysis of engagement and performance data
Skills
- 3+ years of experience in instructional design, learning experience design, or a directly related role in a SaaS or technology environment
- Demonstrated experience administering an LMS (such as Docebo, Absorb, Cornerstone, or similar) at the system level — not just publishing content
- Proficiency with video and multimedia production tools such as Camtasia, Articulate, Adobe Captivate, or equivalent
- Experience developing assessments and certification programs, including item writing, rubric design, and pass/fail calibration
- Working knowledge of learning analytics — familiarity with SCORM or xAPI, and comfort configuring and interpreting reporting dashboards
- Strong project management and production workflow skills; you can run a content pipeline across multiple contributors and deadlines
- Experience designing for legal or compliance audiences is a plus
- Exposure to AI-powered software products
Company Overview