Note: The job is a remote job and is open to candidates in USA. Blue Rose Research develops a wide range of cutting-edge products used by the most important progressive organizations in the country. The Polling Account Manager will manage survey research partnerships, ensuring projects are delivered on time while providing insights and support to clients in the progressive community.
Responsibilities
- Serving as the point of contact for a portfolio of issue polling-focused clients, serving as a reliable resource and thought partner while keeping projects on track and manageable across a high-volume workload
- Interpreting topline and crosstab results to answer questions from political strategists and clients, ranging from methodology to actionable takeaways
- Keeping ongoing projects organized - tracking what's in field, anticipating challenges, ensuring a seamless client experience start to finish, and keeping internal team leads informed
- Supporting external outreach efforts, including presentations to political partners and consultants about our polling tools and results
- Onboarding new client users to our polling tools, including guided walkthroughs, training sessions, and materials
- Contributing new ideas to the ways we analyze, interpret, and communicate our polling data; we strive to deliver the best strategic guidance and believe that everyone on the team is part of that goal
- Tracking client feedback, feature requests, and recurring support themes to inform the product roadmap alongside engineering and data science
Skills
- Have at least 4-5 years of professional experience
- Have at least 3 years of experience in a client or external-facing role
- Have prior experience with survey research, polling, or public opinion work, either in campaigns, political consulting, advocacy, or a research organization
- Can comfortably read and interpret crosstabs, toplines, and basic survey data without technical support
- Have strong oral and written communication skills, especially in a remote environment
- Enjoy spending as much of your time interacting with other people as you do reading data
- Have a desire to work in multi-disciplinary teams with engineers, machine learning data scientists, statisticians, and political experts, and are excited to serve as the bridge between technical and non-technical stakeholders
- Enjoy and have experience working in fast-paced environments turning around a high volume of relatively small projects
- Are interested in and passionate about progressive politics; willing to engage with the wider progressive political ecosystem and develop domain knowledge in addition to research expertise
- Are solutions-oriented, have strong attention to detail, and are a creative thinker who isn't daunted by open-ended research questions
- Are a kind person and a team player who contributes to a warm working environment
Benefits
- Medical, dental, and health benefits
- The ability for you to be your full self at work
Company Overview