Note: The job is a remote job and is open to candidates in USA. Thrive Scholars is dedicated to providing opportunities for high-achieving students from low-income communities. The Program Manager will coordinate and manage processes to enhance scholar learning experiences, focusing on developing efficient procedures and supporting staff and systems that facilitate a world-class learning environment.
Responsibilities
- Collaborate with program teams to ensure the smooth delivery of all scholar learning experiences throughout the 6-year journey
- In collaboration with the MD, Scholar Learning Experiences, document and maintain the organization’s multi-year program map that outlines outcomes and learning experiences throughout the 6-year journey
- Provide direct oversight and mentorship to program interns
- Serve as the administrator for Scholar-facing platforms, including the Canvas LMS
- Manage Scholar and staff enrollments in the various platforms, including academic course rosters for Summer Academy and program-related enrollments throughout the academic year
- Provide troubleshooting and support to staff and scholars
- Create and maintain reports, dashboards, and data views in Salesforce, with the ability to translate business needs into actionable insights and support data-informed decision-making
- In collaboration with members of the program teams, explore the use of artificial intelligence, simulations, and other emerging technologies to enhance and streamline the scholar learning experience
- Set up integrations between various platforms
- Work with external curricular and technology vendors and partners
- Provide support and training to seasonal staff members (primarily faculty, academic coordinators, teaching assistants, and site directors), maintaining excellent relationships by supporting timely responses and follow-through during collaboration
- Ensure that the academic program is appropriately resourced throughout the summer, with timely response to the needs of Faculty, Academic Coordinators, and Teaching Assistants
- Provide support for summer program close-out data evaluation and collection and review processes, including the creation of pre- and post-assessments in Canvas
- Manage projects from start to finish, including setting clear goals, creating timelines, and making sure work gets done on time
- Use Asana to organize projects, assign tasks, track progress, and keep deadlines up to date
- Keep teams aligned by sharing updates, following up on next steps, and making sure everyone knows what they’re responsible for
- Build and improve simple, clear processes so projects run smoothly and consistently across teams
Skills
- 4+ years of professional experience
- 2+ years of experience in K-12 or higher education settings
- Familiarity with LMS administration and similar learning platforms
- Project management experience in an education, non-profit, and/or college access setting
- Ability to manage and prioritize multiple tasks and projects concurrently at a high level
- Understanding of data and database systems
- Exceptional written and oral communication skills
- Commitment to the Thrive Scholars mission
- Experience in education administration
- Salesforce experience
- Expertise with instructional design and learning sciences principles
Benefits
- High-quality health and dental insurance
- Paid vacation
- Employer-matched retirement plan
Company Overview