Note: The job is a remote job and is open to candidates in USA. Eaton Square is seeking an experienced Programme/Project Manager to lead the delivery of complex, multi-stream initiatives across product development, integrations, and customer implementations. This role is responsible for translating strategic objectives into executable delivery plans while ensuring quality and compliance standards are met.
Responsibilities
- Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations)
- Translate strategic roadmaps into clear delivery plans with defined milestones, dependencies, and risks
- Drive delivery cadence (planning, stand-ups, reviews, retrospectives) and ensure consistent use of frameworks
- Maintain visibility of programme health across scope, timelines, budgets, and KPIs
- Align cross-functional priorities and resolve resource conflicts
- Act as the key link between technical and non-technical stakeholders
- Provide concise reporting to leadership, including status updates, risks, and mitigation plans
- Proactively identify and manage risks, issues, and dependencies across projects
- Balance trade-offs across scope, time, and quality, ensuring timely escalation where needed
- Continuously improve delivery processes and ways of working
- Ensure strong documentation, runbooks, and operational readiness
- Support incident management, release governance, and operational planning
- Lead delivery of customer-facing projects from initiation through to completion
- Coordinate internal teams and external stakeholders to meet customer commitments
- Translate customer requirements into structured delivery plans and manage expectations throughout
- Support pre-sales and scoping activities to ensure viable, deliverable solutions
- Lead change management and post-delivery reviews to drive continuous improvement
- Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO, data protection)
- Partner with QA and Engineering to maintain high standards of quality and safety
Skills
- 5+ years' experience in programme/project management within software environments
- Proven track record delivering complex, multi-stream projects
- Strong understanding of Agile and hybrid methodologies (Scrum experience advantageous)
- Ability to operate in ambiguity and bring structure to delivery
- Excellent stakeholder management and communication skills
- Strong collaboration with engineering teams (technical literacy required)
- JIRA or similar delivery tracking tools
- Confluence or equivalent documentation platforms
- Awareness of CI/CD and modern engineering workflows
- Structured and organised, with a focus on clarity over bureaucracy
- Confident in constructively challenging teams to improve outcomes
- High ownership, accountability, and delivery focus
- Pragmatic, balancing process with pace
- Calm and effective under pressure
- Experience within healthcare or other regulated industries
- Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards)
Benefits
- Fully remote work arrangement
- Open to EU and IRL based candidates only (EEA)
Company Overview