Join our dynamic team as a Remote Records Retrieval Specialist, where your expertise will play a vital role in ensuring timely and accurate access to essential medical records. This position offers an exciting opportunity to work remotely, leveraging your knowledge of medical office procedures, electronic health record (EHR) systems, and medical terminology to support healthcare providers and legal professionals.
Duties
• Efficiently locate and retrieve medical records from various healthcare facilities using EHR systems and other record management tools
• Communicate with hospitals, clinics, and other medical providers to request and confirm the status of record requests
• Maintain detailed logs of all record retrieval activities, ensuring accuracy and confidentiality at all times
• Verify patient information and ensure proper authorization is obtained before releasing records
• Follow established protocols for handling sensitive medical records in accordance with HIPAA regulations
• Collaborate with team members to prioritize urgent requests and meet tight deadlines
• Provide exceptional customer service by responding promptly to inquiries and updating clients on request statuses
Qualifications
• Previous experience working in a medical office or healthcare environment is highly preferred
• Strong understanding of medical terminology and medical records management practices
• Excellent organizational skills with keen attention to detail and accuracy
• Ability to work independently in a remote setting while maintaining effective communication with team members
• Knowledge of privacy laws related to medical records, including HIPAA compliance
• Proficiency in using standard office software and record retrieval platforms
Pay: $16.50 - $20.00 per hour
Experience:
• records retrieval : 1 year (Required)
Work Location: Remote