Note: The job is a remote job and is open to candidates in USA. Top Score Education is a boutique tutoring and test prep company that offers bespoke 1-on-1 in-home and virtual tutoring. They are seeking a Sales and Administrative Coordinator to manage the end-to-end sales cycle for new clients and maintain relationships with existing clients while also providing administrative support.
Responsibilities
- Respond to incoming (new and existing client) sales inquiries within 24 (business) hours. Serve as the primary relationship owner for these clients
- Shepherd clients through the inquiry to the tutor handoff process
- Provide families with VIP communication and responsiveness throughout the sales process
- Maintain and update student records to provide current information/next steps on the status of all prospective students, and create a detailed database of client profile notes for future relationship management and sales
- Prospect past clients through phone and email-based outreach
- Serve as an expert on all Top Score program offerings. Independently design and communicate each student's customized program to families and tutors
- Manage all incoming client sales phone calls
- Prospect education professionals to schedule marketing meetings with the Director of Sales and the Executive Director
- Build an outreach pipeline by researching local professionals who work with adolescents
- Research local events that would benefit the Director of Sales or the Executive Director, and recommend attending them
- Own the development and execution of Top Score’s social media accounts (Facebook, Instagram, LinkedIn), ensuring weekly posts that are engaging, educational, and impactful for our community
- Send handwritten thank-you cards to all referring professionals/referring families
- Support with creating and writing newsletters, blog posts, website content, etc
- Support the President, Executive Director, and Senior Director of Sales with other administrative tasks and responsibilities
Skills
- Past sales experience
- Strong relationship drive/ability to quickly build and maintain new relationships
- Self-directed, results-oriented, internally motivated
- Effective oral and written communication
- Planning skills
- Ability to manage competing demands while remaining calm under pressure
- Time management
- A robust problem-solving mindset
- Strong teamwork
- Humility
- Adaptability
- Working toward common goals
- Authenticity
- A 'people person' who loves relationships and can handle a fast-paced, ever-evolving start-up-style work environment
Benefits
- 401(k)
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview