Note: The job is a remote job and is open to candidates in USA. PolyAI is a company that automates customer service through lifelike voice assistants. They are seeking a Sales Compensation Manager to design and manage incentive plans for their go-to-market organization, ensuring alignment with company strategy and motivating compensation programs.
Responsibilities
- Lead the annual sales compensation design process across all commission-bearing roles (AEs, AMs, BDRs, SEs, Marketing, Channel, etc.)
- Administer monthly/quarterly comp plans and payouts with accuracy and transparency
- Own SPIFFs and short-term incentive programs, from design to rollout
- Collaborate with Finance, People, and GTM leadership on planning cycles, quota setting, and modeling
- Provide reporting and analytics on attainment, plan effectiveness, and ROI
- Maintain clear compensation policies and documentation (ramp, proration, clawbacks, exceptions, etc.)
- Evaluate and improve sales compensation tools and processes to support scale
- Partner with Sales leadership and Finance on non-standard deal structuring and commercial policy
Skills
- 5+ years of experience in global sales compensation operations, ideally in a high-growth or enterprise SaaS environment
- Strong track record in designing and administering incentive compensation plans across multiple GTM functions (Sales, SDR, Post-Sales)
- Skilled in analytics and financial modeling, with the ability to translate complex data into clear, actionable insights
- Hands-on experience with sales compensation platforms (e.g. CaptivateIQ), and proficiency with Salesforce or other CRMs
- Comfortable operating in a fast-paced, high-growth environment; detail-oriented and process-driven
- Excellent communication skills, able to engage and influence across sales reps, managers, and senior leadership
- Strong sense of ownership and accountability; motivated by both accuracy and impact
- You've designed comp plans from scratch for a new GTM motion (channel, multi-product, usage-based, or international expansion)
- You've implemented or migrated a comp platform (CaptivateIQ, Everstage, etc.) end-to-end
- You're comfortable enough in Salesforce to build your own reports, flows, and validation rules without waiting on an admin
- You've worked closely with FP&A on quota capacity modeling and headcount planning
- You've owned or co-owned deal desk: structuring non-standard deals, advising on pricing and discount approvals, and shepherding complex commercial terms through review
Benefits
- Participation in the company’s employee share options plan
- Comprehensive health coverage for you and your loved ones
- Life Insurance
- STD and LTD
- The opportunity to contribute to the company's 401k plan
- Flexible PTO policy + 11 designated company holidays
- Annual learning and development allowance
- We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
- Enhanced parental leave
- Company-funded fertility and family-forming programmes
- Menopause care programme with Maven
- Sabbatical Program: 5-week paid sabbatical available after 5 years of employment
Company Overview