Note: The job is a remote job and is open to candidates in USA. Allsup LLC is a people-centered organization dedicated to helping individuals with disabilities achieve financial security and health. The Sales Intake Specialist role involves managing high volume telephonic sales, guiding customers through the eligibility evaluation process for Social Security Disability Insurance and veterans' disability appeals services, while delivering excellent customer service and building relationships.
Responsibilities
- Can effectively manage inbound and outbound calls to potential customers with the goal of assessing eligibility, educating them about the advantages of utilizing Allsup’s services, and signing them up to work with Allsup
- Thrive in a fast-paced, multi-tasking type of work environment
- Are self-motivated to succeed but also enjoy a competitive, monthly incentive program
- Navigate conversations to focus on selling Allsup services, answering questions, resolving concerns and achieving a high level of customer satisfaction
- Demonstrate tact and diplomacy in handling problem solving situations
- Have the ability to learn complex government programs and Allsup processes, in a remote training environment
- Enjoy helping customers over the phone, in a dedicated computer desk workspace that is free from distractions
Skills
- Experience in sales or customer service-related field
- Ability to work in fast paced environment while navigating multiple complex software programs using a variety of resources
- Excellent verbal and written professional communication skills
- A high level of initiative and drive to succeed, coupled with an ability to independently problem solve
Benefits
- Three weeks of paid, interactive training, followed by a supportive mentor program.
- Remote work environment with company provided equipment
- Department hours of operation: Monday through Friday 7am-7pm CST
- Competitive incentive program, with potential of up to $2,500 per month
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
Company Overview