Note: The job is a remote job and is open to candidates in USA. United Concordia Dental is seeking a Sales Support Coordinator to perform various sales support activities and general office functions in support of the Sales group. The role involves responding to customer inquiries, inputting data, and ensuring the accuracy of sales documentation.
Responsibilities
- Provide timely and accurate responses to external customers. Resolve general account issues
- Input data into processing systems to ensure work deliverables are free of errors and all relevant and complete information is included in final output
- Perform sales support duties, including but not limited to direct inquiries to appropriate Sales staff, analyze new and/or renewal submission request for completeness, enter data in sales system from source documents, follow up with Brokers/Producers/TPAs for missing information
- Support and interact with multiple departments to ensure proper distribution and implementation of paperwork, binder checks, and maintains the daily activities/updates in applicable system
- Obtain and process paperwork by thoroughly checking for missing information on the group application, enrollment applications and any additional documents needed before account can be installed or paperwork can be sent to underwriting
- Perform general office duties that may include document management, ordering supplies, processing invoices, opening and distributing mail, making travel arrangements, assisting with facilities management
- Other duties as assigned or requested
Skills
- H.S. Diploma
- 3-5 years of related, progressive experience. Exempted experience requirements effective August 2016
- Bachelor's Degree
Benefits
- This is a remote based role .
- Occasional travel may occur one to two times per year.
- For accommodation requests, please contact HR Services Online at [email protected]
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