Note: The job is a remote job and is open to candidates in USA. Resi Media, LLC, a Pushpay company, is a technology leader in live streaming solutions. The Sales Training & Enablement Specialist will execute onboarding programs and ongoing training initiatives to enhance the performance of the sales team, ensuring they have the necessary skills and knowledge to succeed.
Responsibilities
- Own and execute the comprehensive onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs) to ensure they are ramped quickly and effectively
- Design, create, and maintain a library of engaging training materials, including presentations, videos, and job aids, tailored to our sales process and the US faith market
- Develop and deliver ongoing training programs focused on career development, product knowledge, competitive positioning, and advanced sales skills
- Provide targeted coaching and support for reps on Performance Improvement Plans (PIPs), helping them develop the skills needed to succeed
- Partner with Marketing, Product, and Customer Success to translate product updates and market insights into actionable training content for the sales team
- Analyze sales performance data and training effectiveness to identify skill gaps and measure the impact of enablement initiatives, making data-driven recommendations for improvement
- Serve as a subject matter expert on our sales tech stack (Salesforce, Outreach, DocuSign, Qwilr), providing training and driving adoption of best practices
Skills
- Deep knowledge of the US faith market, specifically Protestant churches, including their buying cycles, decision-making processes, and unique needs
- Contextual understanding of the technical production environments within the US Faith Market
- Proven ability to create compelling and effective training curriculum and content from scratch
- Strong data analysis skills with the ability to translate metrics into actionable insights
- Familiarity with established sales methodologies (e.g., MEDDIC, Gap, etc.)
- Ability to set priorities, meet deadlines and work independently
- Ability to work in a team environment and be open to change
- Must be detail-oriented and accurate
- Must be able to maintain confidentiality
- Ability to craft messaging that is relevant and compelling to ensure emails and presentations align with buyer pain points and motivations
- Strong presentation skills in small and large groups
- Strong one-on-one interpersonal skills such as empathy, conflict resolution, patience, adaptability and flexibility
- Ability to listen closely to the sales team to understand the needs and challenges
- 2+ years of experience in a direct contributor sales role such as an SDR, Account Executive, or Account Manager
- 2+ years of experience in a training, coaching, or enablement role involving content creation and delivery
- Knowledge of Google Suite
- Knowledge of Salesforce/CRM and Outreach/Salesloft
- Experience administering or creating content within a Learning Management System (LMS)
Benefits
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- 15 days PTO, to start, increases with tenure and seniority.
- Paid parental and adoption leave
Company Overview