Note: The job is a remote job and is open to candidates in USA. SchoolMint is a leading provider of K-12 Enrollment Solutions, dedicated to helping parents and students navigate enrollment challenges. They are seeking a detail-oriented Systems Administrator with a strong background in CRM management, specifically HubSpot and Salesforce, to optimize CRM usability and manage system infrastructure.
Responsibilities
- Manage, configure, and maintain CRM platforms (HubSpot and Salesforce)
- Implement workflows, custom fields, integrations, and data hygiene processes
- Collaborate with Sales, Marketing, and Customer Success teams to optimize CRM usability and performance
- Oversee system infrastructure related to CRM and other business software tools
- Monitor performance and ensure system reliability and security
- Track and report key SaaS metrics such as MRR, ARR, CAC, LTV, churn, and customer engagement
- Develop dashboards and regular reports to provide visibility into performance and growth
- Partner with Finance and Executive teams to align metrics and reporting with business goals
- Provide training and documentation to end-users as needed
Skills
- Bachelor's degree in Accounting, Computer Science, or a related field
- 3–5 years of experience in system administration, with a focus on CRM platforms
- Strong background in CRM backend configuration, automation, and integration for Salesforce and HubSpot
- Strong understanding of CRM data structures and reporting tools
- Experience with SaaS business models and associated KPIs/metrics
- Familiarity with system integrations, APIs, and automation tools
- Proven experience in end-to-end system migration projects
- Certifications in Salesforce
- Strong analytical and problem-solving abilities
- Excellent communication and collaboration skills
- Detail-oriented with a passion for process improvement
- Hard-working, independent, and able to thrive in a fast-paced environment
- Experience with tools such as Salesloft, Planhat, Totango, Zendesk, and Dataloader
- Familiarity with SQL, APEX, and other querying or scripting tools used for data management and CRM customization
- Experience with HubSpot administration
Benefits
- Comprehensive Health Benefits: Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance.
- Paid Time Off Benefits: PTO, Sick Days, Floating Holidays, Volunteer Day, and Winter Recess.
- 401(K): Including employer contribution after a 90-day waiting period.
- Professional Development: Educational Assistance Program, industry conference access, and internal training resources.
- Inclusive Culture: Work in a *no-jerks-allowed* environment where teamwork and creativity are central to our success.
Company Overview
Company H1B Sponsorship