Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. As a Senior Director of Sales, you will lead the sales strategy, optimize workflows, and develop a scalable leadership pipeline while focusing on the integration of human talent and automated systems.
Responsibilities
- Architect the overarching sales strategy, balancing human intervention and AI agency to maximize high-velocity transactional funnel efficiency
- Design the structural framework for determining what work is performed by human representatives versus automated agents
- Coach automated agents and optimize their workflows to maximize conversion rates within a compressed sales cycle
- Implement technical feedback infrastructure that delivers real-time coaching metrics directly to sales representatives
- Analyze complex GTM data and sales funnels to identify operational bottlenecks and engineer systemic improvements
- Hire, train, and develop sales supervisors and managers to construct a scalable leadership pipeline
- Provide macro-level direction to cross-functional operations and sales enablement teams to optimize territory and pipeline systems
- Collaborate with executive leadership to align technological scaling with department financial performance and budget allocations
- Establish key performance indicators to monitor the efficacy of the human-to-agent operational matrix
- Cultivate a culture of hyper-learning curiosity and resilience across a large-scale sales organization
Skills
- 10+ years of experience in Sales Leadership, RevOps, or GTM Strategy with a proven track record operating within a fast sales cycle SaaS environment
- Experience leading large teams of 50 or more, demonstrating an aptitude for managing substantial growth and fostering the professional development of sales teams
- Proven ability to lead, hire, and train not only managers but also contribute strategically to the overall leadership development within the organization
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
- Demonstrated capacity to serve as an operator and architect who builds technical workflows rather than simply managing traditional teams
- Mastery of modern sales tech stacks, advanced CRM architectures, and automated funnel analysis platforms (i.e. Customer Relationship Management, Content Management Systems, Data Insight tools)
- Bachelor's degree or equivalent work experience
- A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests and profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity
- Exceptional business acumen with an intrinsic understanding of how technical funnel inputs impact downstream revenue outputs
- High emotional intelligence coupled with a dedicated passion for human coaching, culture creation, and second-line leadership development
- Deep systems thinking capability with a demonstrated history of successfully avoiding enterprise stagnation in favor of high-velocity growth dynamics
Benefits
- Medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- Equity in a rapidly growing startup backed by top-tier VCs
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
- Other company benefits
Company Overview