[Remote] Senior Enterprise Account Manager

Note: The job is a remote job and is open to candidates in USA. Hyro is a leader in Responsible AI Agents for Healthcare, enabling health systems to automate workflows and conversations. They are seeking a Senior Enterprise Account Manager to own the commercial relationship for strategic healthcare accounts, focusing on revenue retention and growth.

Responsibilities

• Own the commercial relationship and growth strategy for a portfolio of enterprise healthcare accounts, including renewals, expansions, and revenue retention
• Develop and maintain trusted relationships with senior and executive stakeholders, including C-level leaders, budget owners, and key decision-makers
• Lead executive business reviews (EBRs/QBRs), articulating business value, ROI, strategic outcomes, and future growth opportunities
• Identify, develop, lead and close complex, multi-stakeholder sales cycles from opportunity identification through contract execution
• Own commercial negotiations, contracting, and procurement processes
• Serve as the executive sponsor for the account strategy, aligning customer business objectives with Hyro's roadmap and long-term partnership vision
• Partner closely with Delivery and Implementation teams to drive customer adoption, value realization, and long-term account growth
• Maintain accurate forecasts, pipeline visibility, and account plans within Salesforce
• Represent Hyro at customer meetings and industry events

Skills

• 6+ years of experience in Enterprise Account Management or Strategic Sales in Healthcare
• Proven track record of owning and successfully driving enterprise renewals
• Demonstrated success identifying, developing, and closing expansion opportunities within existing accounts
• Experience managing complex enterprise healthcare customers with multiple stakeholders, long implementation cycles, and cross-functional teams
• Strong executive presence with the ability to build trusted relationships and influence senior stakeholders, including C-level executives
• Excellent communication, negotiation, and presentation skills
• Highly organized and able to manage multiple priorities in a fast-paced, high-growth environment
• Bachelor's degree or equivalent experience

Company Overview

Hyro is a plug-and-play conversational AI platform that enables enterprises to add voice and text capabilities to their digital channels. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.hyro.ai.

Company H1B Sponsorship

Hyro has a track record of offering H1B sponsorships, with 2 in 2026, 2 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.