Note: The job is a remote job and is open to candidates in USA. IBM Consulting is focused on building long-term client relationships and driving meaningful change through innovative solutions. As a ServiceNow Consultant, you will lead the development of ServiceNow strategies, contribute to solution design, and provide technical configuration and maintenance support for software implementation.
Responsibilities
- Develop ServiceNow Strategy: Lead the team in building a ServiceNow strategy based on value vs. effort, aligning with business objectives and ensuring successful implementation
- Solution Design and Costing: Contribute to solution design through effort estimation and costing, preparing cost-benefit models to inform decision-making
- Client Negotiation and Implementation: Tailor solutions to budget guidelines, negotiate with clients, and ensure successful implementation and adherence to project timelines
- Technical Configuration and Maintenance: Provide configuration and maintenance support for software product implementation, utilizing expertise in web technologies, such as XML, HTML, and Web Services
- Team Leadership: Lead the team in delivering high-quality solutions, ensuring alignment with business objectives and adherence to project timelines
Skills
- Deep Expertise in ServiceNow Modules: Proven experience with specific ServiceNow modules, including configuration and maintenance support for software product implementation
- ITIL Process Knowledge: In-depth understanding of service management and ITIL processes, with the ability to apply this knowledge in developing effective ServiceNow strategies
- Technical Proficiency in Web Technologies: Experience with various web technologies, including XML, HTML, and Web Services, as well as technical components like LDAP, VPN, and SSL
- Solution Design and Cost Estimation: Proven ability to contribute to solution design through effort estimation and costing, preparing cost-benefit models to inform decision-making
- Strategic Leadership: Experience leading teams in developing and implementing strategic plans, with a focus on delivering high-quality solutions aligned with business objectives
- Advanced Web Technologies: Experience with various web technologies, including XML, HTML, and Web Services, as well as technical components like LDAP, VPN, and SSL, to support software product implementation
- ITIL Process Expertise: In-depth understanding of service management and ITIL processes to develop effective ServiceNow strategies and ensure successful implementation
- Cost-Benefit Analysis: Ability to prepare cost-benefit models to inform decision-making and contribute to solution design through effort estimation and costing
Company Overview
Company H1B Sponsorship