Note: The job is a remote job and is open to candidates in USA. Yochana is a company seeking a ServiceNow Technical Consultant, Business Process Consultant, and Solution Architect. The role involves various responsibilities including platform configuration, business process transformation, and end-to-end solution architecture.
Responsibilities
- ServiceNow platform configuration and implementation
- Technical assessments and advisory
- Platform governance and best practices
- Risk identification and mitigation
- Knowledge transfer and customer enablement
- Customer-facing consulting experience
- Business process transformation and process design
- Current-state and future-state process mapping
- Stakeholder workshops and requirement gathering
- Product Owner support and backlog prioritization
- Agile/Scrum experience
- Change management and adoption support
- End-to-end ServiceNow solution architecture
- Integration and data architecture
- Security, compliance, and governance
- Enterprise-scale implementations
- Technical design reviews and validation
- Executive stakeholder management
- Implementation planning and technical leadership
Skills
- ServiceNow platform configuration and implementation
- Technical assessments and advisory
- Platform governance and best practices
- Risk identification and mitigation
- Knowledge transfer and customer enablement
- Customer-facing consulting experience
- Business process transformation and process design
- Current-state and future-state process mapping
- Stakeholder workshops and requirement gathering
- Product Owner support and backlog prioritization
- Agile/Scrum experience
- Change management and adoption support
- End-to-end ServiceNow solution architecture
- Integration and data architecture
- Security, compliance, and governance
- Enterprise-scale implementations
- Technical design reviews and validation
- Executive stakeholder management
- Implementation planning and technical leadership
- ServiceNow CSA
- ServiceNow CIS
- ServiceNow CAD
- ServiceNow CTA
- ITIL Foundation
- TOGAF
Company Overview