Note: The job is a remote job and is open to candidates in USA. Lenovo is a global technology powerhouse seeking a highly experienced Solutions Services Executive (SSE) to drive strategic growth across the Higher Education segment. The role involves managing complex engagements and building long-term relationships with academic institutions to deliver tailored solutions that meet their evolving needs.
Responsibilities
- Lead all aspects of the services sales lifecycle across complex Higher Education opportunities, from opportunity identification through closure and long-term expansion
- Orchestrate cross-functional teams across sales, finance, service delivery, and partners to deliver innovative, scalable solutions for academic institutions
- Develop territory strategy and pipeline forecasting using Microsoft Dynamics and enterprise tools, ensuring consistent attainment of growth objectives
- Drive net-new business acquisition while expanding existing campus relationships through multi-year managed services and strategic engagements
- Partner closely with Client Managers, Service Solution Domain Specialists (SSDS), and extended account teams to execute integrated account strategies
- Build and maintain relationships across university stakeholders, including CIOs, CTOs, Provosts, Research Leaders, IT Directors, and Procurement teams
- Navigate complex, decentralized buying environments across campuses, departments, and affiliated research entities
- Serve as a trusted consultant, aligning Lenovo capabilities to institutional priorities such as digital learning environments, hybrid campuses, and research computing
- Demonstrate deep understanding of Higher Education trends, including hybrid learning models, research computing needs, AI/analytics adoption, and student device strategies
- Align solutions to key initiatives such as student success programs, faculty enablement, secure research environments, and campus IT modernization
- Leverage experience with RFPs, RFQs, consortium contracts (e.g., EI, OMNIA, Sourcewell), and higher ed procurement frameworks
- Support institutions in optimizing funding sources including grants, capital budgets, and operational spend
- Exhibit strong expertise across Lenovo’s end-to-end portfolio, including Digital Workplace Solutions (DWS), Device as a Service (DaaS), Infrastructure Solutions (ISG), HPC solutions, and advanced services
- Translate complex academic and research requirements into scalable, outcome-driven solutions
- Confidently position integrated offerings across services, software, and hardware in multi-vendor and open research environments
- Support high-performance computing (HPC), AI/ML, and data-intensive workloads common in research institutions
Skills
- Bachelor's degree or equivalent professional experience
- 5+ years of successful experience in IT solutions and services sales
- Proven track record selling multi-year managed services and complex IT solutions
- Strong knowledge of Digital Workplace Solutions, DaaS, and lifecycle services
- Experience navigating complex organizations with multiple stakeholders and decision-makers
- Exceptional communication, executive presence, and negotiation skills
- Self-motivated, results-oriented, with strong pipeline and forecasting discipline
- Ability to thrive in a fast-paced, competitive environment
- Willingness to travel across assigned North East territory as needed
- Experience selling into Higher Education institutions, particularly across East Coast universities and research organizations
- Familiarity with campus IT environments, research computing, and academic procurement processes
- Proven ability to develop and grow strategic engagements through MSAs, SOWs, and long-term service agreements
- Experience with cooperative purchasing vehicles and Higher Ed consortiums (NASPO, EI, OMNIA, etc.)
- Background supporting research, HPC, or AI-driven academic initiatives
Benefits
- Individuals may also be considered for bonus and/or commission.
- Lenovo’s various benefits can be found on www.lenovobenefits.com.
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