Note: The job is a remote job and is open to candidates in USA. Wilcore Technologies, Inc. is seeking a Senior Site Reliability Engineer (SRE) to enhance site reliability engineering and cloud operations for federal healthcare platforms. The role focuses on improving availability, performance, and operational excellence through automation and collaboration with various teams.
Responsibilities
- Help mature SRE practices across the service lifecycle — design, deployment, and ongoing operation — defining and tracking SLIs, SLOs, and error budgets to guide engineering and reliability decisions
- Build and maintain CI/CD pipelines and Infrastructure as Code (Terraform, Ansible) to enable secure, repeatable delivery, integrating automated testing and security checks to reduce release risk
- Design monitoring, logging, tracing, and alerting to speed issue detection; analyze system trends to improve reliability and reduce operational toil through automation and better runbooks
- Support and modernize AWS and containerized (Kubernetes) infrastructure, contributing to deployment consistency, capacity planning, and architectural improvements
- Implement reliability practices aligned with Federal security requirements (secure configuration, least privilege, vulnerability remediation) in partnership with cybersecurity teams
- Work across development, platform, operations, and architecture teams — and support Agile/SAFe delivery — to translate technical direction into engineering improvements and reliable release practices
- Participate in incident response, root cause analysis, and post-incident reviews; drive corrective action through automation and process refinement, and support on-call readiness
Skills
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience
- 8+ years of experience in Site Reliability Engineering, DevOps, platform engineering, cloud operations, or related roles supporting enterprise or mission-critical environments
- Hands-on experience with cloud platforms (AWS preferred), Linux-based environments, and distributed systems at scale
- Strong experience with Infrastructure as Code and automation tools such as Terraform or Ansible
- Experience with containers and orchestration platforms such as Kubernetes, EKS, ECS, or Docker in production
- Experience building and maintaining CI/CD pipelines and deployment automation
- Strong understanding of monitoring, observability, incident response, and performance optimization
- Proficiency in one or more scripting/programming languages (Python, Go, Bash, or PowerShell)
- Ability to obtain and maintain a federal Public Trust clearance
- Experience supporting VA, Federal Government, or other regulated environments with strong security and compliance requirements
- Experience defining and operationalizing SLIs, SLOs, error budgets, and service health metrics
- Familiarity with observability tools such as Prometheus, Grafana, CloudWatch, ELK, Splunk, or OpenTelemetry
- Experience with FedRAMP, NIST, Zero Trust, or other Federal security frameworks
- Experience supporting healthcare platforms, high-availability enterprise services, or large-scale modernization initiatives
- Relevant certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect, CKA, HashiCorp Terraform Associate, or SRE/DevOps certifications)
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