Note: The job is a remote job and is open to candidates in USA. System One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Social Media Specialist responsible for creating and editing social content, responding to consumer queries, and executing digital marketing campaigns.
Responsibilities
- Creation and editing of written, video, and photo social content for platforms including Instagram, TikTok, and YouTube
- Respond to comments and consumer queries within 24 hours, escalating as necessary
- Select contest winners, gather their information, and coordinate product fulfillment
- Monitor and report on feedback and online reviews
- Leverage content management tools to measure social performance
- Package and ship product mailers to influencers and key agency partners
- Write influencer campaign briefs to generate engaging social content
- Stay current with social media and influencer marketing trends and bring innovative ideas to the organization
- Schedule content and copy within social media management systems
- Manage product fulfillment and audit influencer content
- Execute tasks associated with digital marketing campaigns
- Collect data for performance analysis and reporting of campaigns
Skills
- Bachelor's Degree required
- 3+ years of related experience in Marketing or Social Media
- Exceptional written and verbal communication skills
- Strong time management and organization skills with the ability to prioritize multiple projects
- Willingness to monitor community outside of regular hours, including evenings and weekends
- “Out of the box” and “disruptor” mindset
- Deep knowledge of creative best practices across social channels
- Proven ability to create effective videos and content for organic and paid social media, with skills in graphic tools such as Photoshop and Canva
- Ability to use data, research, experience, and intuition to understand social audiences and best practices
- Strong understanding of high-quality content translation to video/photo formats, including Reels, TikTok, and YouTube
- Passion for social media trends, culture, and content
- Ability to recommend strategies internally and with external partners
- Capable of managing multiple projects within tight timelines while maintaining quality
- CPG (consumer packaged goods) experience preferred
- Ability to edit social and video content in-house is a plus
Benefits
- Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan
Company Overview