Note The job is a remote job and is open to candidates in USA. SR Talent Solution Inc. is seeking a Sr. Project Manager / Program Manager specializing in Solutions Delivery. The role involves managing the end-to-end delivery of services to customers, maintaining project documentation, and directing team activities to ensure successful project completion. Responsibilities Maintain the identified standard, formal project documentation and prepare executive overviews as necessary Responsible for managing all aspects of the end-to-end delivery of services to the Customer as defined by the program structure Direct the completion of activities such as architecture design, engineering, change control, and operations acceptance to ensure complete success in delivering service to the Customer Ensure on-time delivery of all the needed documentation, building close relationships with other teams on the project and program Develop and maintain the project plan; migration plans; all associated documentation; and the risks, issues, and actions log Communicate issues and actions to the wider team Provide day-to-day direction of the Security and Network Teams’ activities in accordance with the agreed project plan Provide a forum to discuss complex scopes, issues, and analysis; take meeting minutes and discussions (recording the actions and outcomes); and communicate them to the appropriate audience Demonstrate extensive, proven delivery in global deployment of network and/or security-related projects Skills Have 25+ years of experience in the information technology (IT) industry Have 15+ years of experience as a project manager and/or a service manager Have 3+ years of experience as a program manager Have a Bachelor of Science or Bachelor of Arts degree Possess program management experience, along with a history of managing a few large transformation programs delivering multiple streams with project manager direct reports, providing executive dashboards and reporting using automation and efficient approaches Possess excellent Customer interfacing skills and first-rate interpersonal skills required to work with other departments and/or subsidiaries and the Customer to develop timelines for project deliverables Be able to consistently demonstrate a level-headed approach, calmness, and a 'can-do' attitude Possess creative problem-solving skills and the ability to offer alternatives that are Customer-focused, strategic, and profitable for AT&T Possess a formal project management certification (e.g., PRINCE2 certification) Be fluent in spoken and written English and maintain business-level written and spoken language fluency in at least one of the following languages Mandarin, Cantonese, Japanese, Spanish, Portuguese Be proficient in Microsoft Excel, Word, Project, and PowerPoint Be able to multitask and work independently with minimal supervision in a non-structured environment Take a leadership role and have experience in managing resources across multiple time zones Possess excellent communication skills, both written and verbal Work under extremely challenging timeframes and pressure to meet Customer deadlines Be a self-starter, demonstrate the ability to work both in a team environment and in a standalone role, and work independently with minimal supervision Have the confidence to address senior management and notify them of outages in critical situations Be experienced in working within a change control-oriented environment Have solid knowledge of testing strategies and defining acceptance criteria Have experience in managing large teams of technical and non-technical consultants Be able to deliver across multiple verticals and technology vendor solutions Have an Information Technology Infrastructure Library (ITIL) Foundation v3 certification Possess experience in working on a global security deployment Understand security terminologies, frameworks, and processes Must have successfully delivered multiple, large Unified Communications platforms, managed services, and/or mobility solutions Have experience in service management delivery Company Overview We provide our valued clients with fast, cost-effective access to high-quality resources. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is https//www.srtalentsolution.com/.