Note: The job is a remote job and is open to candidates in USA. Applied Systems is a worldwide leader in insurance technology, currently searching for a Senior Salesforce Administrator to enhance their Salesforce platform. The role involves gathering requirements, designing scalable solutions, and managing Salesforce projects while ensuring effective communication with stakeholders.
Responsibilities
- Identify and gather requirements, translate into best practice, scalable solutions with a focus on exceptional user experience
- Design and build effective business solutions on the Salesforce platform, including Flow and other declarative automation, fields, page layouts, record types, apps, actions, custom settings
- Work with Product owner to create a platform roadmap and define priorities, liaising with stakeholders
- DevOps/release management and process improvement
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Configuring all aspects of Salesforce security, including user and license management, roles, profiles, permissions, public groups, OWD, sharing rules
- User support ticket escalation
- Create and maintain lite technical documentation on automation and supported business processes
- Identify unused or underutilized platform features
- Maintain up to date certifications and knowledge on new Salesforce features
Skills
- 7+ years of experience as a Salesforce administrator
- 1+ years experience with Certinia PSA
- Experience in Service Cloud and Sales Cloud required; experience with CPQ is a plus
- In-depth knowledge of Flow Builder
- Salesforce certified administrator or Salesforce advanced administrator certification
- Experience in successful integrations with external systems, e.g. Netsuite
- Experience with Platform App Builder
- Bachelor's degree information systems or computer science preferred
Benefits
- Benefits from Day One- Applied offers Health Insurance plans, Dental, Vision, and Wellness Incentives to ensure employees are covered from day one.
- Applied offers 401(k) and RRSP retirement savings plans, with employer match.
- We offer benefits to help balance your work and home life. This includes; competitive paid vacation time, personal/sick time, paid holidays, summer hours, paid parental leave, volunteer time off, and a free day off for your birthday!
- We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
- Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.
- Applied provides a culture of employee recognition with our Applied All Stars and Circle of Excellence programs.
- We have a culture that embraces and promotes volunteerism. Applied encourages our employees to help local charities and communities through the ‘Applied Cares’ program.
Company Overview
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