Note: The job is a remote job and is open to candidates in USA. ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. The Staff Product Manager will reimagine the professional onboarding journey, ensuring a seamless and efficient experience for healthcare workers connecting with facilities.
Responsibilities
- Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness
- Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform
- Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps
- Act as the most demanding, well-specified consumer of our internal credentialing rules engine, ensuring onboarding gets what it needs to create a fast, clear, and confidence-building user experience
Skills
- 7-9 years in product management, with at least 3 years on marketplace or platform products with supply-side onboarding complexity
- Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments
- Real-world experience designing and deploying AI agents or automated intelligence within production workflows
- Strong data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate
- Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams
Benefits
- Inclusive and collaborative work environment where all voices are valued.
- Hybrid-friendly office spaces designed to be fun and engaging.
- Comprehensive health, vision, and dental coverage.
- Benefits begin on your first day.
- Generous PTO and company-paid holidays, including flexible floating holidays.
- 100% 401(k) employer match up to 6%.
- Paid parental leave.
- Wellness support, including access to mental health resources.
Company Overview