Note: The job is a remote job and is open to candidates in USA. Gusto is on a mission to grow the small business economy, providing essential services like payroll and HR to over 500,000 small businesses. They are seeking a Staff Software Engineer to join their Growth team, focusing on building systems that enhance customer engagement and support the product lifecycle from design to launch.
Responsibilities
- Design, build, and test full-stack platform capabilities that power signal-driven workflows and customer engagement experiences across the funnel
- Build systems that ingest, prioritize, and route product, marketing, and sales signals into actionable next-best steps for downstream teams and tools
- Develop backend services and internal interfaces that support orchestration, decisioning, experimentation, and delivery across evolving engagement channels
- Help scale one of the largest Ruby/Rails and Javascript/React applications in the world, with a strong focus on performance, maintainability, and reliability
- Collaborate with Product Management, Data, Design, Platform Engineering, and go-to-market partners to understand pain points, prototype solutions, and launch iteratively
- Mentor other engineers to help solve complex technical problems across distributed systems, product workflows, and platform architecture
- Build products and platforms that internal teams love to use and that create measurable customer and business impact
Skills
- 8+ years of software development experience
- Experience building scalable full-stack systems that solve meaningful customer or business problems
- Experience owning multi-quarter projects that solve complex engineering problems and drive measurable impact at scale
- Experience with large-scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of a product or platform area
- Experience designing backend APIs, data flows, and event-driven services that integrate reliably with other systems
- Strong product and platform instincts, with the ability to balance technical quality, speed, and long-term maintainability
- Ability to mentor engineers and raise the quality bar across the team
- Experience leveraging AI tools or systems to accelerate development, improve testing, and unlock new product capabilities
- Curiosity and experimentation with emerging AI frameworks, and sound judgment about how to evaluate and scale AI use safely and effectively
- Experience in, or interest working in, Ruby on Rails
- Appreciation for a collaborative, test-driven environment
- Ability to build well-structured, maintainable, well-documented code
- Ability to effectively communicate across engineering teams and with business stakeholders
Benefits
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.
- Stock equity is additional.
- Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
- Gusto is proud to be an equal opportunity employer.
- Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Company Overview
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