Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Strategic Sales Director, Agentforce Operations role focuses on selling cutting-edge products that automate complex operational workflows and drive growth by penetrating existing customer bases and attracting new ones.
Responsibilities
- Develop strong internal and customer relationships to create win-win AI adoption opportunities
- Clearly communicate the value of Agentforce Operations to business leaders
- Drive revenue growth by closing new business and expanding existing accounts within your vertical
- Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation
- Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals
- Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions
- Maintain accurate sales forecasting and CRM updates
- Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience
Skills
- Deep industry expertise and experience within one of the following industries: Automobile, Healthcare/Life Sciences, Financial Services, Energy, Consumer Goods, or Technology
- 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions
- Deep industry experience in either Auto, Healthcare, Financial Services, Energy, Consumer Goods, Technology
- Excellent presentation skills, especially for a C-suite audience
- Experience in selling with AEs across Salesforce ecosystem to generate new logos and expanding existing Salesforce footprint
- Proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders
- Strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft)
- Strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors
- Proven ability to navigate complex, multi-stakeholder sales processes involving both IT and Business Unit leaders
- Competitive spirit, resourcefulness, and a passion for solving complex operational problems with AI
- Business acumen to articulate the tangible ROI of shifting from manual workflows to autonomous digital workers
- Skilled in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high-value deals
- Ability to collaborate cross-functionally and act as a trusted advisor on digital transformation
- Knowledge of competitors in the AI agent, RPA, and automation space (e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions)
- Familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI is a plus
- Bachelor's degree strongly preferred
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- An employee stock purchasing program
Company Overview
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