Note: The job is a remote job and is open to candidates in USA. BetterUp is a company focused on human transformation and innovative employer/employee relationships. They are seeking a Talent Acquisition Operations AI Enablement Lead to oversee the infrastructure that enhances recruiter effectiveness through automations, AI tooling, and analytics, while partnering with leadership to design supportive systems for the interview process.
Responsibilities
- Own the recruiting tech stack — adoption, configuration, integrations, and continuous evolution across BetterUp’s current stack including Ashby, LinkedIn Recruiter, Zapier, Guide, Ezra, Slack, etc
- Work with the Head of Talent to develop and execute on a strategic roadmap for recruiting operations
- Optimize and enable team around recruiting systems including ATS, scheduling and sourcing tools, and Claude that enhance recruiter effectiveness
- Drive full adoption and best-practice usage across all recruiting tools
- Build and maintain integrations between Ashby, Slack, Guide, Claude and Zapier
- Evaluate and recommend new tooling as the team scales — with a bias toward measurable ROI
- Own data hygiene and ATS configuration to ensure clean, reportable pipeline data
- Design recruiting workflows end-to-end with AI embedded where it creates genuine leverage, not just novelty
- Partner with IT, Legal, and InfoSec to establish governance frameworks that enable responsible AI scaling across the recruiting function
- Own the TA metrics framework: time-to-fill, funnel conversion, recruiter productivity, hiring manager satisfaction and candidate experience
- Build and maintain pipeline dashboards in Ashby and connected AI tools
- Surface actionable insights from recruiting data — not just reports, but recommendations
- Support headcount planning and forecasting with reliable, auditable data
Skills
- 8+ years of experience in talent operations, recruiting operations, or a closely related field
- Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level
- Experience implementing AI tooling for recruiting teams
- Hands-on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar)
- Proficiency with data analysis and reporting — experience building and interpret recruiting metrics dashboards independently
- Working knowledge of LLM APIs, prompt engineering, or AI-augmented workflows in a professional context
- Strong written and verbal communication skills; ability to translate technical workflows into clear guidance for non-technical stakeholders
- Experience with LLM APIs, prompt engineering, and AI-augmented workflows
- Familiarity with recruiting systems including Ashby, Guide, Ezra, LinkedIn, etc
- Systems thinker: you consider data flows, failure states, and iteration loops
- Anticipates industry-shifting AI capabilities and positions BetterUp to leverage them ahead of competitors
- Leads enterprise-wide AI transformation initiatives that span multiple functions and business units
- 2+ years as a full-cycle recruiter or sourcer — you've felt the pain of broken workflows firsthand
- Deep understanding of what great candidate experience actually requires
- Comfortable owning process design, not just executing within it
- Enough recruiting context to translate hiring manager frustration into a workflow fix without a translator in the room
- You ship small, instrument what you build, and iterate based on real usage
- You've built point solutions before and know the difference between a quick win and a future liability
- You approach problems user-first: recruiter experience and candidate experience are equally in scope
- When you read a problem statement, you're already mentally prototyping the solution
Benefits
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
Company Overview