Note: The job is a remote job and is open to candidates in USA. SICK Sensor Intelligence is seeking a Technical Account Manager for Logistics Automation to work remotely and travel to assigned accounts. The role involves collaborating with key accounts to drive organizational growth by understanding customer needs and delivering tailored solutions.
Responsibilities
- Be a trusted technical advisor to our customers. Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling
- Technical ability to listen, understand, document, and influence the SICK organization to meet the needs and requests of the customer
- Proven experience in an engineering role, ability to problem solve, and with aptitude and desire to move into sales/account management role
- Be a subject matter expert for both the customer and SICK on industrial automation and complex technical solutions
- Promote co-creation and collaboration between SICK and the customer. Understand how product features can add value within customer processes. Demonstrate and market SICK solutions effectively
- Use and accurately maintain the company’s CRM system to ensure teamwork, collaboration, and global transparency towards providing an amazing customer experience
- Develop direct customer relationships using deep understanding of customers business needs, production applications, and technical language utilized in their industry
- Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business
- Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research
- Introduce new products, solutions, systems, and services with a sense of urgency and entrepreneurialism
- Work with a team comprising sales colleagues, specialists, product managers, and other colleagues, as appropriate, to maximize our share of wallet
- Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews with Manager
- Capitalize on development and training opportunities to position yourself for highest levels of performance recognition and continued career development
- Participate in trade shows, prepare and give marketing/sales presentations to technical societies, etc
- Interface to Market Product Managers (and where suitable, Customer Project Managers) of Business Cluster to define the best technical solution. Interface also with the organization in the headquarters – Global Product Management, Strategic Product Management, Application Engineering
- Support the release of new products, systems and software within the account
Skills
- +5 years experience involving delivery of complex, high technology, industrial automation solutions and sensor products (*this includes Products, Systems and Services)
- Bachelor's degree in a technical field with either an academic or experiential orientation toward technical sales. Ideal candidate is an BSEE with experience in Controls or Electromechanical Engineering (equivalent on the job experience will be considered
- Customer engagement experience as part of a team delivering successful technical solutions
- Ability to manage consistently to a sales plan and following corporate sales strategies
- Competency in opportunity assessment
- Outstanding attention to detail and adherence to project deadlines
- Ability to collaborate effectively across multiple functions within the organization
- Ability to work under pressure and manage multiple priorities simultaneously
- Professional competence in Microsoft Office tools
- CRM Systems experience
- CAD experience
- Operations Technology
- Material handling experience
- Robotics
- Barcode Reading
- RFID
- Controls/Programmable Logic Controllers
- Professional written and spoken fluency in English
- Legally permitted to work in the country you are applying and willing to undergo an employment background check
Benefits
- Bonus Eligibility: This role is eligible for variable sales commissions based on a combination of company and individual performance.
- Flexible work arrangements
Company Overview