Note: The job is a remote job and is open to candidates in USA. Experian is a global data and technology company, powering opportunities for people and businesses around the world. The Vice President of Revenue Operations will own the end-to-end commercial operations and systems infrastructure that underpins revenue execution for the Employer Services business unit, managing a team that works across various operational domains.
Responsibilities
- Own the end-to-end Salesforce platform (Sales Cloud and Service Cloud) as the business’s core commercial system
- Lead the Salesforce organization (via a direct SFDC leader), ensuring strong platform governance, delivery, and adoption
- Own the strategy, prioritization, and roadmap for Salesforce and the broader revenue technology ecosystem (CPQ, CLM, billing integrations)
- Establish Salesforce as the single source of truth for customer, pipeline, service, and revenue data
- Drive data integrity, standardization, and operational discipline across all revenue workflows
- Stabilize, simplify, and integrate core commercial systems in partnership with Technology and Transformation teams
- Own and standardize end-to-end quote-to-revenue processes globally
- Govern Deal Desk, pricing, discounting, and approval frameworks
- Establish clear SLAs, process ownership, and execution accountability across regions
- Drive improvements in cycle time, process efficiency, and execution consistency
- Own forecasting methodology, pipeline standards, and inspection cadence
- Establish a single, trusted forecasting model used by both Sales and Finance
- Drive pipeline health, deal progression, and risk visibility across all segments
- Own operational alignment across pipeline, billing, and revenue realization
- Ensure rigor across pricing, discounting, billing accuracy, and collections handoffs
- Work closely with Finance and Global Financial Services (GFS) to minimize revenue leakage and ensure compliance
- Bring structure and visibility to revenue workflows spanning contract → invoice → cash
- Lead global standardization across systems and commercial processes
- Drive change management, adoption, and operating discipline across a matrixed organization
- Prioritize and execute against high-impact improvements quickly, even in imperfect conditions
- Lead modernization & automation around forecasting, pipeline management, and the GTM technology stack
- Collaborate with Sales Leadership: Pipeline execution, forecasting inputs, performance management
- Collaborate with Finance & Revenue Accounting: Revenue recognition, financial alignment, audit readiness
- Collaborate with Global Financial Services (GFS): Invoicing, AR, and collections execution
- Collaborate with Global Business Transformation (GBT): System modernization and enterprise initiatives
- Collaborate with Sales Strategy & Enablement: Tool adoption, sales programs, and methodology
Skills
- 15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership
- Proven track record of leading transformation in complex, global organizations
- Deep, hands-on expertise in Salesforce (Sales Cloud and Service Cloud)
- Deep, hands-on expertise in CPQ and CLM systems
- Deep, hands-on expertise in billing operations, contracts, and revenue workflows
- Strong financial acumen with close partnership to Finance and Revenue Accounting
- Demonstrated ability to define strategy and drive execution
- Experience leading global, cross-functional teams in matrixed environments
Benefits
- Comprehensive executive level total rewards package
- Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
- Core benefits including medical, dental, vision, and matching 401K
- This a US based, Remote position with periodic travel. #LI-Remote
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