REMOTE is OK
Role: Hotel Revenue Management Coordinator
Type: Remote / Contract role
Chicago based client is looking for an RMS Learning Facilitator (Global) to support enterprise-wide deployment, adoption, and training of Revenue Management systems across global hotel operations.
Must have: SynXis CRS and Opera Cloud PMS knowledge (mandatory)
MUST HAVE SKILLS::
• 2+ years minimum experience in hotel revenue management coordinator or facilitator role
• Strong hands-on experience with IDeaS G3, Optix, RevPlan (implementation + user + training experience)
• Strong hands-on experience with SynXis CRS and Opera Cloud PMS (mandatory)
• Proven background in hotel revenue management systems and reservation systems
RESPONSIBILITIES:
• Deliver global training sessions for revenue management systems (IDeaS, SynXis, Optix, RevPlan, Opera Cloud PMS)
• Develop and maintain training documentation, SOPs, and learning content
• Support hotel onboarding and system adoption processes
• Coordinate implementation checklists and readiness assessments
• Track training completion, engagement, and system adoption metrics
• Work directly with hotel teams across multiple regions to ensure successful system usage
• Provide ongoing facilitation support and troubleshooting guidance
• Collaborate with Global Revenue Management Training & Operations teams
• Adapt training materials based on evolving system updates and business needs
APPLY NOW!!