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Posted Jun 4, 2026

SaaS Product Implementation Program Manager – Public Sector

Job Description: • Lead and manage complex, multi-year SaaS implementation projects for Federal clients. • Ensure timely, high-quality program execution across planning, delivery, and customer success phases. • Bring structured, repeatable program methodologies tailored for defense and aerospace implementations. • Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models. • Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments. • Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability. • Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed. • Drive continuous improvement and post-implementation analysis to improve future delivery cycles. Requirements: • Bachelor's degree in a relevant field, such as Computer Science, Information Technology, or Business Administration. • 8+ years of experience in program or project management, with a focus on the public sector or government contracting. • Proven track record of successfully managing multiple complex projects. • Excellent leadership and communication skills, with the ability to build strong relationships with clients and internal teams. • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. • Proficiency in project management tools and methodologies, such as Agile or Scrum. • Experience with contract management or procurement processes is highly preferred. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent organizational and time management skills, with a focus on attention to detail. • Willingness to travel as required for client meetings and project engagements. • Excellent interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts. • Knowledge of SaaS, Microsoft technologies, and Cloud services Benefits: • Robust medical (physical & mental vision and dental benefits) • Employee assistance program (EAP) • Equity (RSUs) and shared ownership in the company • Generous 401K match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • CaaS (coaching as a service) • Annual personal development allowance • 7 Days for Humanity – 7 paid volunteer days annually • Global and regional DEIB steering committees, employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year