About the team
The Metro team works on the systems that shape how customers connect with real estate agents on Zillow. We build tools that real estate professionals rely on to run their business, along with systems that product teams use to shape customer experiences across the home buying and selling journey.Our work directly affects how customers find the right support, how agents grow their business, and how quickly we can test and improve new ideas. Engineers on this team work closely with product managers, designers, and data partners with opportunities to help define problems, shape solutions, and influence what gets built.
We expect engineers on this team to help shape the work, not just implement it.
About the role
This is not a standard Senior Software Development Engineer role. On the Metro team, you’ll build the systems behind how Zillow customers find help, schedule tours, and connect with agents. We’re looking for engineers who can turn ambiguous problems into shipped, measurable, and reliable products.
You Will Work On
The problem, not just the ticket. You will take loosely defined ideas and turn them into clear plans with tradeoffs, edge cases, success metrics, and a path to production.
The solution, with partners. You will work closely with product managers, designers, data partners, and other engineers to shape solutions, challenge assumptions, and improve the customer experience.
Tools and workflows. You will build systems that real estate professionals and internal product teams rely on to manage experiences, test ideas, and support customers throughout their journey.
The build, across the stack. You will go where the problem lives: user experience, services, APIs, data models, instrumentation, and operational workflows.
The launch. You will ship with the right testing strategy, rollout plan, monitoring, and safeguards for the level of risk.
The outcome. You will follow your work into production, learn from customer behavior and metrics, and continue improving what you build over time.
The team around you. You will raise the bar through code reviews, technical discussions, mentoring, and the standards you set in day-to-day work.
Who you are
Significant experience building and shipping software in product environments where engineers own work beyond implementation
A track record of owning features or product areas from concept through launch and post-launch iteration
Strong engineering fundamentals, including system design, testing strategy, debugging, maintainability, and operational readiness
Strong product and business judgment, including the ability to connect technical decisions to customer impact and company goals
Enough full-stack range to move across user experience, services, APIs, and data concerns when the problem requires it
Experience collaborating closely with product managers, designers, and data partners on customer-facing or workflow-heavy products
Practical experience using AI-assisted development tools or automation as part of day-to-day engineering work
Clear written and verbal communication in English, including the ability to write specs, explain tradeoffs, and drive decisions asynchronously
Evidence of leadership through ownership, influence, and decision-making, not only through formal title
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Originally posted on