Software Support Engineer
PriceAdvantage, a division of Skyline Products, is the leading provider of fuel price management software for the convenience store industry. Our solutions help fuel retailers gather competitive market data, optimize pricing strategies, and automate price changes from headquarters to the street—with confirmation feedback that closes the loop.
We combine the fast pace and impact of a startup with the stability of a financially strong, 50-year-old company. Learn more at www.priceadvantage.com.
PriceAdvantage is experiencing rapid growth driven by strong demand for our proven commercial software. To support our expanding customer base, we’re adding a Software Support Engineer who enjoys solving problems, working directly with customers, and making an immediate impact.
This is a Full Time - 3month Temporary, Remote Role—Colorado—and we are not in the defense industry.
What You’ll DoProvide technical support for Windows-based software applications
Troubleshoot and resolve customer issues via phone and email
Manage and prioritize multiple support requests in a fast-paced environment
Collaborate with a small, agile team to deliver timely solutions
Help ensure a positive customer experience through clear communication and follow-up
What We’re Looking For1–2 years of experience in software product support, technical support, or a related role
Strong troubleshooting skills in Windows operating systems
Familiarity with Windows server environments
Excellent written and verbal communication skills
Ability to multitask and adapt in a growing organization
Ability to pass a background check and drug screen (including marijuana)
Compensation
$58,000–$60,000 annually
Benefits & PerksMedical, Dental, and Vision insurance
401(k) with company match
Life Insurance (Basic, Voluntary, and AD&D)
Paid Time Off (vacation, sick, personal, and company holidays)
Short-Term and Long-Term Disability
Training and professional development opportunities
Why Join PriceAdvantage?Make an immediate impact on a growing software product
Work in a startup-like environment with real stability
Be recognized for your contributions
Grow your skills alongside a supportive, experienced team
Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.