Position Overview:
This is a remote, temporary position supporting our California operations team, based out of our San Luis Obispo and Camarillo, CA locations.
We are seeking a reliable and tech-savvy Solar Project Specialist to provide short-term coverage for our California project management team. This is a temporary opportunity, estimated at 30 days with potential to extend based on business needs.
Job Responsibilities:
Serve as the primary point of contact for California customers, fielding inbound calls and inquiries
Track and communicate project status updates using HubSpot
Coordinate with internal teams (operations, construction, and site survey) to gather project updates and relay accurate information to customers
Document customer interactions and follow up on outstanding action items
Escalate complex technical or rebate-related issues to the appropriate team member
Assist with general project documentation and administrative tasks as needed
Requirements
Minimum of 2 years of experience in a project management role
Proficiency with HubSpot or comparable CRM platform
Strong communication skills and a calm, professional demeanor when handling frustrated customers
Ability to work independently in a remote environment
Reliable internet connection and availability during standard business hours (Pacific Time)
Tech savvy with ability to learn internal processes quickly
Preferred Qualifications:
Experience in solar, construction, or home services industry
Familiarity with California solar programs, including NEM 3.0 and utility processes (PG&E, etc.)
Previous customer-facing administrative experience
Pay for this position is $31-$41 per hour, depending on experience.