YOUR TASKS:
Create instructions to solve blade incidents that happen all over the world
Represent Blade Service Engineering (BSE) in meetings with customers
Provide technical support for internal and external BSE clients (e.g. claim negotiations)
Liaise with Field Support and/or engineering to determine best solution to solve incidents
Create, review, edit, and update technical documentation (e.g. repair instructions)
Provide technical support for large projects involving blade topics
Create RCA reports for blade related topics
Collaborate with team colleagues in various locations and time zones to solve problems
YOUR PROFILE
University background in engineering or Master’s degree or equivalent experience
Minimum 6-8 years’ experience in composites, preferably in wind industry
Experience in managing customers
Proven ability to communicate and defend technical topics to experts and lay audiences
Experience writing and editing documentation
Knowledge of blade design and manufacturing
Fluent in English, Spanish/German is beneficial
Experience conducting RCA
Ability to work remotely with little supervision
Willingness to international travels
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.