We are seeking a highly organised Student Support Services Officer to provide administrative and operational support in a fast-paced education environment. This role is primarily focused on coordinating student-related processes, including attendance monitoring, practical placement arrangements, and ongoing student support through written communication.
Requirements
- Previous experience in administrative support, student services, education coordination, or a similar role
- Strong written English communication skills, with confidence handling high-volume email correspondence
- Excellent organisational skills and strong attention to detail
- Experience managing administrative workflows, documentation, and data entry
- Comfortable working with learning management systems, CRMs, or similar digital platforms
- Strong problem-solving skills with the ability to exercise sound judgment independently
- Ability to manage multiple priorities and work efficiently in a structured environment
- Comfortable making occasional phone calls when required
- Experience coordinating placements, scheduling, or stakeholder communication is highly preferred
- Familiarity with placement coordination tools such as PlaceRight or similar scheduling/placement platforms is highly preferred
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