JOB SUMMARY
We are seeking an experienced Senior to Manager-level UKG Workforce Management (WFM) Techno-Functional Consultant to join our growing practice. In this role, you will bridge the gap between business requirements and technical solutions, leading end-to-end UKG WFM implementations and optimizations for clients across diverse industries. You will serve as a trusted advisor, driving both strategic guidance and hands-on configuration, with a strong emphasis on system integrations.
JOB RESPONSIBILITIES
Lead and deliver full-lifecycle UKG WFM implementations, upgrades, and post-go-live support engagements, owning both functional configuration and technical design
Gather, analyze, and translate complex client business requirements into scalable WFM solutions covering timekeeping, scheduling, accruals, and attendance
Design, develop, and maintain system integrations between UKG WFM and third-party platforms (HRIS, ERP, payroll) using REST/SOAP APIs or Dell Boomi
Serve as a subject matter expert (SME) and escalation point for functional configuration issues, data mapping, and integration troubleshooting
Collaborate with client stakeholders, project managers, and cross-functional teams to ensure on-time, on-budget delivery
Mentor junior consultants, conduct peer reviews, and contribute to the development of internal delivery accelerators and best practices
Support pre-sales activities including solution scoping, effort estimation, and client-facing presentations
QUALIFICATIONS
5+ years of hands-on experience implementing or supporting UKG Pro WFM (Dimensions) or UKG Ready / Workforce Central.
Demonstrated techno-functional expertise across core WFM modules: Timekeeping, Advanced Scheduling, Accruals, Attestation, and Leave Management
Proven experience with system integrations using one or more of the following:
RESTful / SOAP API development and configuration
Dell Boomi AtomSphere (design, deployment, and troubleshooting of integration processes)
Proficiency in SQL, data analysis, and working with large workforce datasets
Strong understanding of HR, payroll, and labor compliance processes
Excellent client-facing communication skills with the ability to present to both technical and executive audiences
Bachelor’s degree in information systems, Human Resources, Business, or a related field (or equivalent experience)
NICE TO HAVE
UKG Pro WFM (Dimensions) certification(s)
Experience with UKG People Analytics or reporting tools (Cognos, BI)
Familiarity with Agile / Scrum delivery methodologies
Exposure to workforce management in healthcare, manufacturing, or retail environments
Experience with additional iPaaS platforms (MuleSoft, Workato, Azure Logic Apps)
Prior experience in a consulting or professional services environment