Virtual Client Services Representative to support clinics remotely by managing client communication, appointment flow, and administrative coordination. Fast-paced environment with opportunities for growth and development.
Requirements
- Minimum 3 years of veterinary CSR, veterinary hospital, urgent care, ER, or related client service experience
- Experience in a fast-paced veterinary environment is strongly preferred
- Remote work experience is considered an asset
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask effectively while maintaining professionalism and accuracy
- Comfortable navigating emotional conversations with empathy and confidence
- Strong computer proficiency and ability to learn cloud-based systems quickly
- Experience with veterinary software considered an asset (Digitail preferred)
- Ability to work independently with minimal supervision
- Availability to work evenings, weekends, and holidays as required
Benefits
- Employee Ownership Trust participation
- Profit Share Bonus
- Competitive hourly wage
- Medical and Dental Benefits
- Paid Time Off
- Staff Discounts
- Access to wellness and professional support resources
- Paid virtual team meetings
- Remote work environment
- Opportunities for growth and development within a rapidly evolving organization
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