Director, Legal and Compliance

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.   As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.   Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.   If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.   For more information about our company, visit CuranaHealth.com. Summary The Director, Legal and Compliance Operations is responsible for designing, implementing, and scaling the operational infrastructure that enables the Legal and Compliance functions to operate efficiently, consistently, and strategically. This role owns the systems, workflows, and processes through which legal and compliance work is delivered, but does not provide legal advice or make compliance determinations.    This role serves as the operational leader of the department—driving process development, optimizing workflows, managing external vendors, and building systems that enhance transparency, speed, and quality of legal and compliance services. A core mandate of this role is to leverage advanced technology, including AI-enabled workflows, to transform the efficiency, scalability, auditability, and defensibility of the company’s legal and compliance operations. This includes identifying automation opportunities, designing intelligent workflows, identifying opportunities for AI and automation, and establishing governance controls to ensure responsible and compliant use of AI.     The role functions as a strategic operations partner to the Chief Legal and Compliance Officer, translating strategic priorities into actionable processes and ensuring the department operates as a high-performing, business-aligned function.   Essential Duties & Responsibilities Legal & Compliance Operations Leadership     Design and implement the operating model for Legal and Compliance, including intake, prioritization, tracking, and reporting   Develop standardized workflows to support contracting, regulatory compliance, and operational requests   Establish clear service delivery frameworks (SLAs, triage models, escalation paths)   Identify and drive continuous improvement initiatives     AI Strategy, Automation & Intelligent Workflows    Lead integration of AI-driven capabilities into the operating model  Identify and implement AI and automation opportunities across Legal and Compliance processes, including intake, triage, contract lifecycle support, audit readiness, and compliance monitoring  Establish and enforce AI governance standards, including validation, documentation, auditability, and human oversight requirements  Ensure all AI-enabled processes meet regulatory, privacy, and risk management expectations  Evaluate and manage AI vendors and tools  Measure and report on AI-driven performance improvements (cycle time, cost, risk reduction)    Intake & Workflow Management    Build and manage centralized intake systems   Develop prioritization frameworks   Implement AI-assisted triage   Provide visibility into workload and bottlenecks     Contracting Process Development & Optimization     Own contracting workflow infrastructure  Standardize intake, approvals, and execution   Operationalize templates and playbooks   Implement AI-assisted contract processes  Improve consistency and reduce cycle time through automation  Report on contracting metrics     Vendor & External Counsel Management    Manage outside counsel and vendors   Track legal spend, performance, and service quality (including cost, turnaround time and outcomes)  Manage technology and AI vendors  Lead implementation and optimization of vendor-supported solutions    Process Engineering & Continuous Improvement    Identify inefficiencies and scalability gaps  Apply structured process improvement methodologies  Develop SOPs and documentation   Drive adoption of automation and AI tools   Implement legal operations technologies     Metrics, Reporting & Leadership Enablement    Develop dashboards and KPIs   Measure impact of AI initiatives   Provide actionable insights to leadership and identify systemic risk trends  Build reporting suitable for executive leadership, Board, and regulatory audiences  Act as execution partner to Chief Legal and Compliance Officer     Qualifications KNOWLEDGE, SKILLS AND ABILITIES     Strong process design and operational mindset   Experience developing and implementing AI, automation, or workflow tools  Strong project and vendor management skills   Ability to translate legal and compliance requirements into systems   Analytical and data-driven decision making   Excellent communication and collaboration skills   High ownership and initiative   Superb attention to detail and organization skills, with the ability to prioritize, plan and appropriately approach workload and assigned projects to ensure completion.  Skill in providing instruction and guidance  Maintain effective working relationships with associates and coworkers.     EDUCATION     Bachelor’s degree required  Advanced or technical/AI-related training strongly preferred    EXPERIENCE     7+ years relevant experience in legal operations, compliance operations, healthcare operations, or similar  Experience applying AI or automation in operational environments preferred Healthcare or other regulated industry experience strongly preferred      Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.   *The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).