At careerzynith, we believe that the strength of our organization lies in the diverse perspectives, backgrounds, and experiences of our team members. As a leading provider in the mortgage and financial services industry, we are committed to fostering an inclusive workplace where every individual has the opportunity to thrive, grow, and contribute to our shared success. Our culture is built on respect, collaboration, and a dedication to excellence in everything we do. We understand that diversity is not just a metric—it is the foundation of innovation and exceptional service to our partners and clients alike. When you join careerzynith, you become part of a community that values your unique contributions and supports your professional development every step of the way.
We are currently seeking a motivated and detail-oriented professional to join our Third Party Origination (TPO) team as a TPO Customer Service Specialist. This pivotal role is responsible for ensuring seamless onboarding, ongoing support, and maintaining strong relationships with all TPO partners within our Union Home Third Party Origination channel. If you thrive in a fast-paced environment and are passionate about delivering outstanding service to business partners, this could be the perfect opportunity for you.
Note: This position requires the ability to work until 6:00 PM Pacific Time to accommodate our partners across various time zones.
The TPO Customer Service Specialist will serve as the primary point of contact for all Third Party Origination partners, providing daily technical support, managing partner approvals, and maintaining comprehensive lists of activities related to TPO operations. This role is essential to ensuring our partners are properly affiliated, fully supported, and equipped with the resources they need to succeed in their respective roles. The ideal candidate will possess strong communication skills, a keen eye for detail, and the ability to manage multiple priorities in a dynamic, fast-paced environment.
At careerzynith, we are deeply invested in the professional growth and career advancement of our team members. As a TPO Customer Service Specialist, you will gain invaluable experience in the mortgage industry, developing expertise in partner relations, process management, and technical support. This role serves as an excellent foundation for future advancement within the organization, offering pathways to leadership positions in operations, training, or management.
We provide ongoing training, professional development resources, and mentorship opportunities to help you build the skills and knowledge necessary to excel in your career. Whether you aspire to specialize further in TPO operations, transition into a training and development role, or explore other areas of our business, careerzynith is committed to supporting your journey.
careerzynith takes pride in cultivating a positive, inclusive, and supportive work environment where every team member feels valued and empowered to do their best work. We believe that diversity strengthens our organization, and we are dedicated to building a workplace where individuals from all backgrounds can succeed and flourish. Our culture emphasizes respect, collaboration, and a commitment to excellence, ensuring that each team member has the opportunity to grow both professionally and personally.
We offer flexible work arrangements, cutting-edge technology and tools, and a team-oriented atmosphere that fosters open communication and mutual support. Our leaders are accessible and invested in your success, and we encourage feedback, innovation, and continuous improvement at all levels of the organization.
careerzynith is committed to providing competitive compensation and a comprehensive benefits package designed to support your well-being and financial security. We offer:
When you join careerzynith, you become part of a team that values diversity, promotes inclusion, and is committed to your success. We believe that every individual brings something unique to our organization, and we celebrate those differences as strengths. Our inclusive culture ensures that you will feel welcomed, supported, and empowered to contribute your best work every day.
We are dedicated to providing an environment where you can grow, learn, and build a rewarding career. If you are ready to take the next step in your professional journey and make a meaningful impact within a dynamic organization, we invite you to apply and become part of the careerzynith family.
careerzynith is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
We look forward to welcoming you to the careerzynith team!