Role Description
A privately-held high growth education company based in the United States is hiring a remote Admissions Coordinator to help prospective students move through the admissions process with clarity, warmth, and momentum. This is a phone-first role. You should be comfortable spending much of the day speaking with applicants, answering questions, explaining next steps, and helping people feel confident about continuing through the process.
• Manage the admissions email and keep applicant records clean in the internal admissions platform.
• Coordinate with the clinical site team when an applicant has site-related context.
• Use the admissions platform to track applicant status, notes, automated emails, application scoring, quiz results, references, and admissions tasks.
• Keep the human follow-up moving and escalate exceptions when needed.
Qualifications
• At least 2+ years experience in a customer-facing role such as inbound sales rep, sales coordinator, account manager, or account executive.
• Strong phone presence: warm, clear, confident, patient, and persuasive without being pushy.
• Perfect written and verbal command of English (C2+).
• Extroverted and willing to spend most of the workday on applicant calls and follow-ups.
• Extreme attention to detail.
• Systems experience with a CRM (PipeDrive is a plus), Google Suite (especially Gmail, Docs, Sheets, and Drive), and AI tools.
• Familiarity with other tools like Asana and Slack is a plus.
• Bachelor Degree or higher (summa, magna or cum laude and/or Academic Scholar from a reputable college preferred).
Requirements
• Experience in admissions, enrollment, recruiting, customer support, inside sales, or student services.
• Experience managing an email inbox or operational queue.
• Experience working with U.S.-based customers or applicants.
• Healthcare, education, or training-program experience.
Benefits
• Competitive Compensation – We recognize your skills and experience with a great compensation package.
• Regular Payday in USD – Twice per month, we send USD right to your bank account.
• Work Remotely, Forever - Save on the commute and work from home, wherever that is in the world.
• Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
• Exciting Team Experiences – Think team offsites, meetups, virtual town halls, and even international paid travel.
• Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
• Global Networking - Work with top international teams across 12 countries around the world.
• Mentorship, Advocacy and Support - We stay in the room and advocate for you every step of the way.
• Promotions and Increases - Perform and earn more with raises, promotions, and scope-increases.