Note: The job is a remote job and is open to candidates in USA. Boomi is a fast-growing data activation company that powers the agentic enterprise through its award-winning platform. They are seeking an experienced Atlassian Platform Administrator to manage their Atlassian Cloud suite, ensuring smooth operations and integration of tools to support software development teams.
Responsibilities
- Administer our full Atlassian Cloud suite — Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket, StatusPage, and Guard — including user accounts, permissions, project configurations, and Marketplace/Forge app management
- Design and maintain custom workflows, issue type schemes, screen schemes, and automation rules (native Automation and ScriptRunner/Groovy) that match how engineering and product teams actually work
- Build and maintain JQL-based filters, dashboards, and reports that surface actionable insights for engineering and product leaders
- Develop REST API integrations and bespoke functionality using ScriptRunner, Groovy and/or JavaScript to connect Atlassian products to adjacent systems
- Gather requirements from cross-functional stakeholders, translate them into scalable platform configurations, and maintain thorough documentation of all customizations and processes
- Provide escalated support and contribute to roadmap planning for the P&T tooling ecosystem
Skills
- 5 to 8 years of hands-on experience administering Atlassian Cloud products in a technology or SaaS environment
- Deep JQL knowledge and demonstrated experience customizing workflows, permission schemes, screen schemes, and notification schemes at scale
- Proficiency with ScriptRunner and Groovy for Jira automation; comfort with JavaScript and REST APIs for custom integrations
- Experience configuring Jira Service Management (JSM) including SLAs, queues, portals, and ITSM workflows
- Familiarity with Jira Product Discovery (JPD) and linking discovery work to delivery
- Strong communication skills and experience working directly with engineering and product stakeholders at all levels
- Familiarity with PDLC and SDLC: you understand how the teams you support accomplish their work
- Experience with eazyBI for Jira Cloud for advanced reporting and custom metrics
- Familiarity with Atlassian Guard (access security, CASB, audit logging)
- Experience with Forge app development or Atlassian Connect app configuration
- Experience with GitHub and GitHub Actions alongside Bitbucket
- Basic SQL proficiency for querying operational data sources
- Familiarity with AI-assisted tooling in Atlassian or adjacent platforms
Benefits
- An overview of our benefits can be found here.
- Boomi is committed to fair and equitable compensation practices.
- If you need accommodation during the application or interview process, please submit a request to [email protected].
Company Overview
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