Note: The job is a remote job and is open to candidates in USA. First American is a company that prioritizes its people and has a strong inclusive culture. They are seeking an Entry-Level Process Improvement Analyst to support process improvement efforts by collaborating with business departments, gathering information, and suggesting enhancements to workflows using AI tools.
Responsibilities
- Gathers information and data on business process and procedures
- Reviews processes and recommends improvements to automate, streamline, and scale existing workflows
- Receives/identifies problem or process, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes
- Works with business partners to create documentation of business processes, training procedures, and standard operating procedures
- Generates standard reports, reviews and audits information
- Leverages AI to generate standard reports
- Other duties as assigned
Skills
- 1–2 years of directly related experience
- Strong written and verbal communication skills, including the ability to present to leadership audiences
- Proficiency in standard Microsoft Office applications
- Strong analytical and problem-solving skills
- Excellent organizational skills
- Bachelor's degree preferred or an equivalent combination of education and experience
- Hands-on experience utilizing AI-powered tools such as Microsoft Copilot, ChatGPT, Claude, Cursor, or similar technologies to streamline processes, analyze information, generate content, and increase productivity highly preferred
- Experience working within AI-enabled environments and utilizing AI tools to support business operations, end-user productivity, troubleshooting, and responsible AI adoption highly preferred
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview