Note: The job is a remote job and is open to candidates in USA. Emergent, LLC is seeking a Lead Certinia Financial Administrator who will serve as the organization’s expert on Certinia Billing Central and Revenue Management. This role will act as the technical lead for Quote-to-Cash and revenue operations, partnering closely with Finance, Accounting, and other business units to optimize processes and enhance financial operations.
Responsibilities
- Serve as the subject matter expert for Certinia Billing Central, Revenue Management, and core Accounting modules
- Lead the technical execution of end-to-end Quote-to-Cash operations within Salesforce and Certinia
- Manage and optimize Certinia system functionality to ensure accurate and efficient billing, revenue recognition, and financial processes
- Oversee daily billing and revenue operations to ensure timely, compliant, and accurate financial outcomes
- Partner closely with Finance and Accounting to support month-end close and ensure alignment between system activity and financial reporting
- Maintain data integrity across Certinia, Salesforce, and all integrated financial and operational systems
- Provide responsive user support and training to Finance, Accounting, Sales, and Operations teams
- Develop and maintain dashboards and reporting that enhance visibility into billing, revenue, and operational performance
- Document system configurations, workflows, and process changes to support continuity and compliance
- Collaborate across departments to reduce exceptions, streamline workflows, and support scalable operational processes
- Lead system enhancements, upgrades, and user acceptance testing activities
- Maintain role-based access controls and support audit and compliance requirements through accurate documentation and reporting
- Conduct periodic reviews of system data and workflows to proactively identify and resolve issues
- Drive automation and process improvements to reduce manual work and increase operational efficiency
- Support and enhance integrations with financial and operational platforms such as NetSuite, MuleSoft, Avalara, and BI Tools
- Drive continuous improvement by staying up-to-date on Certinia platform updates, Salesforce releases, and industry best practices
Skills
- Bachelor's degree in Accounting, Finance, Management Information Systems or related field and/or equivalent combination of education and/or experience
- 7+ years' experience administering Certinia Billing, Revenue, or Accounting modules
- Deep knowledge of Certinia Billing Central, Revenue Management, and core Accounting modules
- Strong understanding of Quote-to-Cash processes and end-to-end revenue operations
- Understanding of Salesforce configuration, data structures, and workflow behavior
- Strong knowledge base of GAAP (Generally Accepted Accounting Principles) related to billing and revenue
- Excellent understanding of SalesForce DocGen engines, OmniStudio and/or Conga
- Excellent analytical thinking skills to solve complex system, data, and process issues with minimal oversight
- Effective communication skills with both technical and non-technical team members
- Ability to collaborate cross-functionally to resolve issues, improve processes, and support the organization
- Ability to effectively manage multiple priorities in a fast-paced, deadline driven environment
- Certinia Accounting System Administration Certification strongly preferred
- Experience with NetSuite, MuleSoft, Avalara, and Tableau a plus
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Company Overview