Note: The job is a remote job and is open to candidates in USA. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. They are seeking a Coordinator for CRM & Sales Operations to provide Salesforce support, perform data operations, assist with reports and dashboards, and monitor sales tools.
Responsibilities
- Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed
- Perform routine data operations, including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org
- Assist with reports and dashboards, including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs
- Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement
Skills
- 1+ years of basic working knowledge of Salesforce (or like platform) and CRM concepts
- Ability to provide frontline Salesforce support and escalate issues as needed
- Familiarity with AI-driven sales tools or CRM automations
- Clear, effective interpersonal communication skills
- Detail-oriented approach to data accuracy and system support
- Bachelor's Degree preferred
- Working knowledge of basic Salesforce reports, dashboards, and subscriptions preferred
- Experience performing routine data operations and data hygiene tasks preferred
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off
- Crowdfunding match
Company Overview
Company H1B Sponsorship