Note: The job is a remote job and is open to candidates in USA. Empower Retirement, LLC is committed to transforming financial lives and creating a welcoming environment for its associates. As a Stock Plan Services Associate, you will support the operations of the stock plan services platform by processing transactions and resolving operational issues to ensure efficient service for clients and participants.
Responsibilities
- Process stock plan transactions including plan setup, participant account reviews, reconciliations, and issue resolution
- Support equity transactions related to RSU vestings, ESPP events, option exercises, and 10b5-1 instructions
- Initiate and monitor DWAC and DTC transfers while coordinating with clearing firms to ensure accurate settlement
- Reconcile trade executions, allocations, and participant accounts across multiple platforms
- Research and resolve operational, trading, and account-related exceptions
- Partner with internal stakeholders to support stock plan trading activities and operational readiness
- Support audits, compliance requests, process improvements, and daily service activities to deliver an exceptional client experience
Skills
- Bachelor's degree in Business, Finance, or related field, or equivalent financial services experience
- 2+ years of experience in financial services, preferably in stock plan services, brokerage operations, or trading support
- FINRA Series 7 registration and fingerprinting required
- Experience with stock plan administration, equity trading, or brokerage operations
- Proficiency with Microsoft Office applications including Excel, Word, and SharePoint
- Strong communication, organizational, and analytical skills with exceptional attention to detail
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Knowledge of options trading and related market activity
- Experience supporting trading operations and transaction processing
- Experience with Pershing NetX360
- Ability to collaborate effectively across teams and organizational levels
- Strong problem-solving skills and sound operational judgment
- Commitment to continuous process improvement and operational excellence
- Ability to work independently while maintaining a client-focused mindset
Benefits
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
- Other necessary computer equipment, will be provided
Company Overview