Note: The job is a remote job and is open to candidates in USA. Dignity Memorial is dedicated to celebrating lives and their associates. The Business Development Representative (BDR) is responsible for driving top-of-funnel activity by identifying, engaging, and qualifying potential customers across North America, focusing on setting qualified appointments for the sales teams.
Responsibilities
- Conduct outbound outreach (calls, emails, and texts when appropriate) to company-provided leads
- Quality leads based on pre-defined criteria for re-engagement or market-based sales appointments
- Set and confirm appointments with Re-Engagement and Market-Based Advisors
- Leverage CRM, outreach programs, and technology to manage lead status, appointment activity, and follow-ups
- Collaborate with their Sales Managers and regional leadership to optimize messaging and campaign strategy
- Meet or exceed daily, weekly, and monthly KPI targets for outreach and appointments set
- Maintain accurate, up-to-date records in CRM
- Seek out a manager’s coaching to improve sales cycle, techniques, proficiency, and product knowledge
Skills
- High School Diploma or equivalent
- High-energy, outbound-focused
- Self-starter motivated by goals
- Strong verbal and written communication skills
- Proficient computer skills including the MS Office suite
- Professional attire is required when meeting with clients or representing the company
- Professional, coachable, and goal-oriented
- Able to work flexible hours, including evenings and weekends
- Insurance license preferred, but not required
- Sales or Customer experience preferred
- Previous experience with Customer Relationship Management (CRM) sales systems preferred
- 1+ year in sales, customer service, call center, or outbound appointment setting preferred
- Proficient computer skills with CRM and Social Networking Apps preferred
- Bilingual, knowledge of another language preferred
Company Overview