Company: Feyer&Associates
Job description: Join Our Team as a Remote Travel CoordinatorAre you passionate about travel and eager to embark on a rewarding career from the comfort of your home? Here's your chance to step into the exciting world of travel coordination with a reputable company that has been serving global clients for over 70 years. No prior experience is required; we provide comprehensive training to kickstart your journey.About the Role:As a Remote Travel Coordinator, you'll be the cornerstone of our clients' travel experiences, crafting seamless itineraries and booking everything from flights to concerts. Your responsibilities include:
- Providing top-tier concierge-level service to travelers, guiding them from start to finish.
- Promptly responding to inquiries via phone, email, and online submissions.
- Researching and booking diverse travel packages, including air, hotel, tours, and ground transportation.
- Collaborating with renowned suppliers like Expedia, Universal Studios, Princess Cruises, Avis, and Delta.
- Mastering various web-based booking engines and travel resources.
- Handling pricing, cost calculations, e-ticketing, and credit card transactions.
- Assisting clients in planning and booking transportation, accommodations, and insurance.
- Offering personalized advice on destinations, transportation modes, costs, and accommodations.
- No prior experience required; comprehensive training provided.
- Exceptional customer service and communication skills.
- Strong organizational abilities with a knack for multitasking.
- Flexible full-time or part-time schedules, allowing you to balance work and life seamlessly.
- Personalized website for professional representation.
- Access to daily training to stay updated on industry developments.
- Providing travelers with relevant information, brochures, and publications.
- Ensuring smooth communication with clients to address inquiries and offer assistance.
- Handling transportation bookings, hotel reservations, and payment processing.
- Utilizing promotional techniques to sell itinerary tour packages.
- Addressing and resolving problems or complaints promptly to maintain high customer satisfaction.
- Attending seminars to stay informed about tourism trends.
- Building and nurturing relationships with tour operators to enhance service offerings.
- Fluency in English; additional languages are advantageous.
- Strong sales acumen and commercial awareness.
- Effective interpersonal and negotiation skills.
Expected salary:
Location: Dallas, TX
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